Privacy Policy

Effective Date: 02/03/2026

www.astroeguru.in
 (“we”, “DREAMMONDO SERVICES PRIVATE LIMITED”, “Astroeguru” (web and application) hereinafter referred as “website”) is committed to protect the privacy of the users of the website (including third party service providers, hereinafter referred to as ‘astrologers’, and buyers/customers whether registered or not registered). Please read this privacy policy carefully to understand how the website is going to use your information supplied by you to the Website.

This Privacy Policy is published in accordance with Section 43A of the Information Technology Act, 2000 read with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 as applicable, which requires publishing of the Privacy policy for collection, use, storage, management, and transfer of sensitive personal data or information.

We implement industry-standard security measures adhering to data protection and establishing a privacy policy to ensure the safe collection, use, storage, and transfer of your sensitive personal information. Users have rights to access, correct, or delete their personal data by contacting us, subject to applicable laws.

Astroeguru ensures that all advertising and promotional materials for astrology and related services strictly adhere to the Advertising Standards Council of India (ASCI) guidelines and Consumer Protection Act, 2019. We provide clear disclaimers in all communications stating that the predictions and advice provided through the platform are without guaranteed outcomes. Astroeguru does not guarantee the accuracy of predictions, or the effectiveness of any services and all services are provided with full transparency, in line with the applicable laws.

USER’S CONSENT

This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its users in the form of personal identification, contact details, birth details and any forecast made using the supplied information and how such information is further used for the purposes of the Website. By accessing the website and using it, you indicate that you understand the terms and expressly consent to the privacy policy of this website. If you do not agree with the terms of this privacy policy, please do not use this website.

Your continued use of this website shall confirm that you have provided your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.

This Privacy Policy is to be read along with the respective Terms of Use or other terms and conditions as provided on the Website.

TYPES OF DATA COLLECTED

The Website may collect, store and process the following categories of data:

Personal Identifiable Information (PII)
Name (first name mandatory, last name optional)
Phone number (mandatory for OTP verification)
Date of Birth (optional)
Sensitive Personal Data or Information (SPDI)
Birth details (time/place/date used for astrology services)
Non-Personal Information
IP address
Browser type and version
Device information
Operating system
Pages visited and time spent
Transactional Data
Payment details (processed through secure third-party payment gateways; not stored by the Website)
Collection of Personal Information

Creating a user profile with Astroeguru involves providing specific information. The mandatory details include your phone number for OTP (One-Time Password) verification, which is necessary to ensure the security and validity of the registration process.

Additionally, you are required to provide your first name. Last name, and date of birth (DOB) are optional - these details are not mandatory to provide it during the registration process. If provided, this information will be stored and used in compliance with applicable laws and for the purposes described in this policy.

PURPOSE AND USE OF DATA/INFORMATION COLLECTION

By collecting this information, Astroeguru aims to create a personalized user profile that can cater to your specific needs and preferences. However, if you choose not to provide your date of birth, it won't hinder the registration process, and you can still access the services offered by Astroeguru with your verified phone number.

Information collected may also be used for:

Providing and improving services
Personalization of user experience
Customer support and communication
Analytics and internal research
Compliance with legal obligations
DATA RETENTION PERIOD

User must also note that Personal information collected by Astroeguru will be retained for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, to provide a smooth, quick and easy experience for users, and to comply with legal, regulatory, or contractual obligations.

After such period, data may be deleted or anonymized unless retention is required by law.

Profile Deletion

Delete Profile: If you wish to delete your entire Astroeguru profile, you can find an option to "Delete your account". Click on this setting option in the side menu and follow the instructions and complete the account deletion process.

CONSENT MANAGEMENT 

Astroeguru is committed to complete transparency when it comes to handling user data. Users can:

Request deletion of their data
Seek access to a summary of personal data
Request correction or updates
Withdraw consent partially or fully

Requests can be made directly through the platform or by contacting us via email, and we will comply within a reasonable and lawful timeframe unless required otherwise by law.

THIRD-PARTY SHARING

The Website may share user information with:

Payment gateway providers for processing transactions
Analytics providers for improving services
Astrologers/service providers for delivering services

The Website does not sell, rent, or trade user data to third parties for marketing purposes.

COOKIES / TRACKING DISCLOSURE

The Website uses cookies and similar tracking technologies to:

Enhance user experience
Analyze website traffic
Personalize content

Users can manage or disable cookies through their browser settings.

INTERNATIONAL DATA TRANSFER

User data may be stored or processed outside India where required. In such cases, we ensure that appropriate safeguards are implemented in compliance with applicable data protection laws.

COMMITMENT

The Website intends to protect the privacy of all kinds of users visiting the platform irrespective whether the user is a registered user or merely a visitor.

It is further clarified that the Website does not in any manner deal in selling or renting the information supplied to the Website.

The Website does not take any guarantee/responsibility/liability regarding the reliability including the accuracy, reliability, or effectiveness of predictions or advice provided. The website is a mere platform to connect users/buyers and Astrologers.

INFORMATION COLLECTED BY WEBSITE

(Personal Identifiable Information, Non-Personal Identifiable Information — same as original content retained.)

SECURITY MEASURES

The security of the personal information supplied by the User is very important to the Website. The personal information is collected on secured servers and transactions are encrypted.

USAGE OF THE INFORMATION

Information collected may be used for:

Personalised experience
Improving services
Analytics and research
Communication

No mobile information will be shared with third parties for marketing purposes.

CHILDREN PRIVACY POLICY

The Website requires that users are above 18 years of age.

DISCLAIMER

The Website is not responsible for any communication between the user and any third-party website or service provider.

DISPUTE RESOLUTION

All disputes shall be governed by Indian law and subject to the jurisdiction of Karnataka, India.

SEVERABILITY AND EXCLUSION

Invalidity of any part does not affect the rest of the policy.

GRIEVANCE OFFICER

Grievance Officer: Mr. Rajesh Sing

Email: support@astroeguru.in

The Officer can be contacted if there are any discrepancies found on the website or any breach of Terms of Use, Privacy Policy or other concerns.

Response Time: Within 7 working days